• ATTENTION Friends and Families of New York State DOC Inmates. Please be aware that VAC V-Connect account servicing was migrated to ConnectNetwork.com AdvancePay accounts in November 2015. You may continue to call customer service at the same phone number 1-800-777-2522 to review, manage, and fund your prepaid account.
• AdvancePay Low Balance Text Alerts
Text ADVANCE to 91613 to sign up. Click here for details
• Attention NY DOC customers: Effective Jan 1, 2014 NY DOC will allow inmate calls to your mobile phone, as long as it is associated with an AdvancePay prepaid phone account and you have provided complete name and address information. You may set-up your account through ConnectNetwork.com.