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  • Manage multiple independent AdvancePay phone accounts from a single ConnectNetwork log-in.
  • Allow inmates to call you with a pre-paid account.

  • Avoid purchasing stamps and envelopes.
  • Send electronic messages.

  • Add money to a commissary account.
  • Transactions are available immediately.*

    *Funds are available immediately to the facility.
      Disbursement to the inmate will abide by the policies of the facility

  • Add money to an offender's phone account.

  • Log in and select make a payment under Community Corrections
 
 
• ATTENTION Friends and Families of New York State DOC Inmates. Please be aware that VAC V-Connect account servicing was migrated to ConnectNetwork.com AdvancePay accounts in November 2015. You may continue to call customer service at the same phone number 1-800-777-2522 to review, manage, and fund your prepaid account.
• ATTENTION Existing ConnectNetwork ACCOUNT HOLDERS AND USERS. The Terms of Use and Your Privacy Rights that apply to this site and associated products and services were updated on MARCH 30, 2015. Please review both documents carefully and let us know of any questions. By using this site or the associated products or services, you acknowledge and agree to the terms contained in both documents. You may access the documents through links appearing at the top of this site.
• AdvancePay Low Balance Text Alerts Text ADVANCE to 91613 to sign up. Click here for details
• Attention NY DOC customers: Effective Jan 1, 2014 NY DOC will allow inmate calls to your mobile phone, as long as it is associated with an AdvancePay prepaid phone account and you have provided complete name and address information. You may set-up your account through ConnectNetwork.com.